Made for Commercial HVAC Service Companies
SPConnect Operations
One software solution. Consolidate multiple software platforms into one simple solution designed exclusively for the commercial HVAC Service industry.
Manage What Matters
Equipment Management
Technician Productivity
Equipment Management
Understanding the equipment's past, present, and future is critical to providing next-level customer service that your customers won't want to live without.
Contract Management
Technician Productivity
Equipment Management
Your recurring revenue base drives the value of your organization. Understand the health of your Service Agreements before they become a risk to your business.
Technician Productivity
Technician Productivity
Technician Productivity
From dispatching based on skillset to simplified mobile field tools, improve your technician productivity to generate $400-450k in annual revenue per tech.
Key Features
Sales to Operations Digital Handoff
Integrated with SPConnect's sales platform, all pricing and scope of work details are seamlessly transferred from the Sales team to the Operations team for streamlined booking and work execution.
Smart Dispatching
The SPConnect dispatch board provides a virtual assistant to your customer service representatives, organizing technicians by skill sets, division, geography, and more. Designed by industry veterans, scheduling your field force has never been easier.
Contract Management
The health of your Service Agreements is critical to the success and growth of your business. Understand the performance of every contract and account in real-time, including accurate performance measurements based on seasonal expectations.
Inventory Management
SPConnect provides a simple tool to keep up with your inventory from standard truck stock to company assets like refrigerant recovery machines. Technicians can also easily allocate truck stock to a Work Order to include in the customer invoice.
Warranty Management
Between manufacturer warranties and your own parts and labor guarantees, keeping up with equipment and component warranties can be a challenge. SPConnect simplifies the issue, alerting Sales and Operations teams alike to equipment warranty status.
Business Intelligence Reporting
With decades of experience in the commercial HVAC service industry, the SPConnect team equips you with the KPIs and intelligence reporting you need to grow your service business, including technician productivity and labor utilization, financial metrics & more.